Support
Are there different contact methods for urgent versus non-urgent concerns?
Yes, we have different contact methods for urgent and non-urgent concerns: ? For urgent concerns, reach us via: ? Call or ? Live Chat (7 AM – 4 PM MST) ? Email: support@vi-tee.com ⏳ For non-urgent inquiries, email us at: ? support@vi-tee.com ...
How do I report an issue or dispute through Member Services?
To report an issue or dispute, simply reach out to Member Services: ? Call or Live Chat: Available from 7 AM to 4 PM MST for immediate assistance. ? Email: You can email us anytime, 24/7, at support@vi-tee.com. We’re here to help you resolve any ...
Is there a live chat option available 24/7?
Live chat is available from 7 AM to 4 PM MST. ? Outside of those hours, you can always reach us via email—support@vi-tee.com—and we'll get back to you 24/7! ?
How long does it typically take to get a response via email?
You can typically expect a response within 24 hours when you reach out via email. ⏱️ We'll get back to you as quickly as possible! ??
What are the operating hours for Member Services?
Member Services is here to help during these hours: ? Call & Live Chat: 7 AM to 4 PM MST ? Email/Ticket Support: Available 24/7 We’ve got you covered, whether it’s by phone, chat, or email! ?
Can I email Member Services for help with my booking?
Absolutely! You can email Member Services anytime, 24/7, for help with your booking. ? Just shoot an email to support@vi-tee.com, and our team will get back to you as soon as possible! For more info, you can also visit the Help Center at ...
Is there a phone number I can call for assistance?
Yes, you can reach us for assistance! ? Just call us at +1 720-644-9780. We're available from 7 AM to 4 PM MST, and we're here to help with anything you need! ? Alternatively, you can always reach us via email at support@vi-tee.com.
How do I contact a Member Services Specialist through chat?
Need to contact a Member Services Specialist? It's easy! ✨ Simply visit the Help Center at https://helpdesk.vi-tee.com/ and click on Live Chat to start a conversation. ? Chat support is available from 7 AM to 4 PM MST, so you're covered when you ...
How do I handle a dispute regarding a charge or booking?
No problem — we’ve got you. If you have any questions or concerns about a charge before you play your round, simply reach out to our VITee support team and we’ll take care of it right away. Already played your round and something doesn’t look right? ...
How do I contact customer concierge support for urgent inquiries?
For urgent inquiries, reach out to our concierge support team via call at +1 720-644-9780 or live chat from 7 AM to 4 PM MST. For non-urgent concerns, you can email us 24/7 at support@vi-tee.com for assistance. We're here to help, anytime! ⛳️??