What are the operating hours for Member Services?

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• How do I contact a Member Services Specialist through chat?

  Need to contact a Member Services Specialist? It's easy! ✨ Simply visit the Help Center at https://helpdesk.vi-tee.com/ and click on Live Chat to start a conversation. ? Chat support is available from 7 AM to 4 PM MST, so you're covered when you ...

• Can I email Member Services for help with my booking?

  Absolutely! You can email Member Services anytime, 24/7, for help with your booking. ? Just shoot an email to support@vi-tee.com, and our team will get back to you as soon as possible! For more info, you can also visit the Help Center at ...

• How do I report an issue or dispute through Member Services?

  To report an issue or dispute, simply reach out to Member Services: ? Call or Live Chat: Available from 7 AM to 4 PM MST for immediate assistance. ? Email: You can email us anytime, 24/7, at support@vi-tee.com. We’re here to help you resolve any ...

• Can I report compatibility issues with certain devices or operating systems?

  Noticed a Compatibility Issue? Let Us Know! Yes — if you're experiencing problems on a specific device or operating system, we definitely want to hear about it. ? Just send us the details (device brand, model, OS version), and our support team will ...

• Can I get a refund for a missed tee time?

  Tee times are non-refundable. However, our Member Services team is here to assist with any special arrangements or help with future bookings to enhance your experience. Feel free to reach out to us for personalized support. ⛳️✨