How long does it typically take to get a response via email?
You can typically expect a response within 24 hours when you reach out via email. ⏱️ We'll get back to you as quickly as possible! 😊📧
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How long does it take to resolve reported technical issues?
We know your time is valuable — especially tee time! ⛳️ For technical issues that could impact your booking or payments, our team moves fast. Most of these are resolved within the hour to keep your golf plans right on track. Your smooth experience is ...
Can I email Member Services for help with my booking?
Absolutely! You can email Member Services anytime, 24/7, for help with your booking. ? Just shoot an email to support@vi-tee.com, and our team will get back to you as soon as possible! For more info, you can also visit the Help Center at ...
Is there a dedicated email or form for reporting technical issues?
For recurring technical issues, please report them via email at support@vi-tee.com. We're committed to resolving any concerns as quickly as possible! Your smooth experience is our priority! ⛳️?
Is there a live chat option available 24/7?
Live chat is available from 7 AM to 4 PM MST. ? Outside of those hours, you can always reach us via email—support@vi-tee.com—and we'll get back to you 24/7! ?
Are there different contact methods for urgent versus non-urgent concerns?
Yes, we have different contact methods for urgent and non-urgent concerns: ? For urgent concerns, reach us via: ? Call or ? Live Chat (7 AM – 4 PM MST) ? Email: support@vi-tee.com ⏳ For non-urgent inquiries, email us at: ? support@vi-tee.com ...