Can I email Member Services for help with my booking?
Absolutely! You can email Member Services anytime, 24/7, for help with your booking. 📧
Just shoot an email to support@vi-tee.com, and our team will get back to you as soon as possible! For more info, you can also visit the Help Center at https://helpdesk.vi-tee.com/. 😊
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What are the operating hours for Member Services?
Member Services is here to help during these hours: ? Call & Live Chat: 7 AM to 4 PM MST ? Email/Ticket Support: Available 24/7 We’ve got you covered, whether it’s by phone, chat, or email! ?
How do I report an issue or dispute through Member Services?
To report an issue or dispute, simply reach out to Member Services: ? Call or Live Chat: Available from 7 AM to 4 PM MST for immediate assistance. ? Email: You can email us anytime, 24/7, at support@vi-tee.com. We’re here to help you resolve any ...
How do I contact a Member Services Specialist through chat?
Need to contact a Member Services Specialist? It's easy! ✨ Simply visit the Help Center at https://helpdesk.vi-tee.com/ and click on Live Chat to start a conversation. ? Chat support is available from 7 AM to 4 PM MST, so you're covered when you ...
What do I do if I don’t receive a booking confirmation email?
First, check your spam or junk folder. If it’s not there, head to your Profile Page and select Reservation History to verify your booking. From there, you can also resend the confirmation or contact our member services team for further assistance. ...
What should I do if a bug causes me to lose a booking or payment?
Lost a Booking or Payment Due to a Bug? We’ve Got You. If a bug disrupted your booking or payment, don’t worry — we’re here to make it right. ? Contact Member Services via call (+1 720-644-9780) or live chat, available from 7 AM – 4 PM MST ? Or ...