Is there a dedicated email or form for reporting technical issues?

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• How long does it take to resolve reported technical issues?

  We know your time is valuable — especially tee time! ⛳️ For technical issues that could impact your booking or payments, our team moves fast. Most of these are resolved within the hour to keep your golf plans right on track. Your smooth experience is ...

• What details should I include when reporting a glitch (e.g., screenshots, device info)?

  Reporting a Glitch? Help Us Help You Faster! To speed things up and get you back on course, here’s what to include when reporting a technical issue: ? Screen recording of the glitch (super helpful!) ? Device details — brand, model, and operating ...

• Can I email Member Services for help with my booking?

  Absolutely! You can email Member Services anytime, 24/7, for help with your booking. ? Just shoot an email to support@vi-tee.com, and our team will get back to you as soon as possible! For more info, you can also visit the Help Center at ...

• How long does it typically take to get a response via email?

  You can typically expect a response within 24 hours when you reach out via email. ⏱️ We'll get back to you as quickly as possible! ??

• Can I report compatibility issues with certain devices or operating systems?

  Noticed a Compatibility Issue? Let Us Know! Yes — if you're experiencing problems on a specific device or operating system, we definitely want to hear about it. ? Just send us the details (device brand, model, OS version), and our support team will ...