What details should I include when reporting a glitch (e.g., screenshots, device info)?
Reporting a Glitch? Help Us Help You Faster!
To speed things up and get you back on course, here’s what to include when reporting a technical issue:
🎥 Screen recording of the glitch (super helpful!)
📱 Device details — brand, model, and operating system
📧 Send everything to us via email at support@vi-tee.com so our tech team can jump right in.
The more details you share, the quicker we can tee things up just right. ⛳️⚙️
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How do I see detailed course information (e.g., course layout, difficulty, hazards)?
After selecting a golf course in the VITee app, simply head to the Details tab to view all the information you need, including course layout, difficulty, hazards, and more. Get all the details to plan your perfect round! ⛳️?
How do I update my profile details in the app?
Simply click the profile icon, then select your profile name. Under the "Personal Details" tab, hit "Edit" to update your information. Your profile, your way! ✨?
Can I check real-time course availability (e.g., tee time status)?
Absolutely! The VITee app gives you real-time course availability, including tee time status, so you can book confidently and secure your preferred slot instantly. No waiting, just booking! ⛳️?
What is included in the booking (e.g., green fees, cart rental)?
Your booking includes green fees (for 9 or 18 holes) and a golf cart. If you prefer to walk, simply select the option to "walk" during the booking process. We've got your game covered, no matter how you want to play! ⛳️?
Can I book a specific tee (e.g., championship or senior tee)?
Currently, we don’t offer the option to select a specific tee during booking. However, you can choose your preferred tee when you arrive at the course. Your game, your choice! ⛳️