Will I receive updates on the status of my reported bug?
Will I Get Updates on My Reported Bug?
Absolutely! Once you’ve reported a bug, our team gets to work right away and will keep you in the loop.
⏳ Resolution times may vary depending on how complex the issue is, but rest assured — we’re on it and will update you as progress is made.
Your experience matters, and we’re committed to keeping things running smoothly. 🛠️📩
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What notifications will I receive if my booking changes?
You’ll receive real-time notifications for any changes to your booking, including updates to your tee time, course availability, or cancellations. These alerts will be sent via push notifications and email, depending on your notification preferences. ...
Can I report a bug directly through the app?
While in-app bug reporting isn’t available just yet, it’s on our radar for future updates! In the meantime, you’ve got options: ? Reach out to our concierge support via call (+1 720-644-9780) or live chat — available daily from 7 AM to 4 PM MST. ? ...
Will changes to my bookings automatically update in Google Calendar?
Yes! Any changes to your bookings will automatically update in Google Calendar, keeping your schedule perfectly in sync. No need to worry about updates—your calendar will always reflect the latest details! ⛳️?
What should I do if a bug causes me to lose a booking or payment?
Lost a Booking or Payment Due to a Bug? We’ve Got You. If a bug disrupted your booking or payment, don’t worry — we’re here to make it right. ? Contact Member Services via call (+1 720-644-9780) or live chat, available from 7 AM – 4 PM MST ? Or ...
Can I check real-time course availability (e.g., tee time status)?
Absolutely! The VITee app gives you real-time course availability, including tee time status, so you can book confidently and secure your preferred slot instantly. No waiting, just booking! ⛳️?