What should I do if a bug causes me to lose a booking or payment?

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• Are there any hidden fees when booking a tee time?

  There are no hidden surprises! In addition to your monthly or annual VITee subscription fee, there is a $5 reservation fee per tee time, plus any applicable payment processing fees, for each booking made through VITee. We believe in transparency, so ...

• How do I update my payment information?

  Updating your payment details is easy: Go to your Profile Select Payment Methods Tap “+ Add New Card” to add a new payment method To remove an old card, click the “X” next to your card details. A confirmation popup will appear — just tap “Yes” to ...

• Can I report a bug directly through the app?

  While in-app bug reporting isn’t available just yet, it’s on our radar for future updates! In the meantime, you’ve got options: ? Reach out to our concierge support via call (+1 720-644-9780) or live chat — available daily from 7 AM to 4 PM MST. ? ...

• Is the payment secure on the app?

  Absolutely! Payments are processed securely through Stripe, a trusted and reliable payment platform, ensuring your information is safe every step of the way. Your peace of mind is our priority. ??

• Will I receive updates on the status of my reported bug?

  Will I Get Updates on My Reported Bug? Absolutely! Once you’ve reported a bug, our team gets to work right away and will keep you in the loop. ⏳ Resolution times may vary depending on how complex the issue is, but rest assured — we’re on it and will ...