Payments & Fees
What is included in the booking (e.g., green fees, cart rental)?
Your booking includes green fees (for 9 or 18 holes) and a golf cart. If you prefer to walk, simply select the option to "walk" during the booking process. We've got your game covered, no matter how you want to play! ⛳️?
Can I get a refund for a missed tee time?
Tee times are non-refundable. However, our Member Services team is here to assist with any special arrangements or help with future bookings to enhance your experience. Feel free to reach out to us for personalized support. ⛳️✨
What is the refund process if I cancel my booking?
To cancel your tee time, simply contact the golf course or indoor facility directly. Their specific cancellation and refund policies will apply in all cases. We recommend checking their terms to ensure everything goes smoothly. ⛳️?
Can I use a gift card or promo code for my booking?
Yes! You can add your Visa or Mastercard gift card as a payment method. And when VITee offers promo codes, you’ll be able to apply them at checkout for extra savings. We’re all about making your experience even better! ??
Are there any hidden fees when booking a tee time?
There are no hidden surprises! In addition to your monthly or annual VITee subscription fee, there is a $5 reservation fee per tee time, plus any applicable payment processing fees, for each booking made through VITee. We believe in transparency, so ...
Are there discounts for booking at certain times or during off-peak hours?
Discounts, if available, can vary from course to course. For the most up-to-date information, we recommend reaching out to the golf course directly. We'll help you find the best deals where we can! ⛳️?
How do I update my payment information?
Updating your payment details is easy: Go to your Profile Select Payment Methods Tap “+ Add New Card” to add a new payment method To remove an old card, click the “X” next to your card details. A confirmation popup will appear — just tap “Yes” to ...
Is the payment secure on the app?
Absolutely! Payments are processed securely through Stripe, a trusted and reliable payment platform, ensuring your information is safe every step of the way. Your peace of mind is our priority. ??
What payment methods are accepted?
We accept major credit cards, as well as Apple Pay and Google Pay for your convenience. Choose the method that works best for you and book with ease! ??
Do I need to pay in advance to reserve a tee time?
Yes, payment is required in advance to secure your tee time. The system will prompt you to complete your payment during the booking process — making it quick and easy to lock in your spot. We’ve streamlined the process so you can focus on enjoying ...