Account & Policies
Can I save favorite courses for quicker bookings?
Want Faster Bookings? Save Your Favorite Courses! Absolutely — you can star your go-to spots for easy access anytime. Just tap the ⭐️ icon at the top right of a golf course photo, and it’ll be added to your My Favorites tab. Booking your next round ...
Can I customize notifications based on my preferences?
Want to Customize Your Notifications? Absolutely. Tailor your VITee experience just the way you like it! ? Simply head to Profile Page ?? > Settings ⚙️ > Push Notifications ? to toggle and customize exactly which alerts you want to receive — and ...
How do I enable notifications for last-minute tee time availability?
Simply go to your Profile Page, select Settings, then choose Push Notifications. Toggle on Tee Time Alerts to receive real-time updates on available slots. Never miss a last-minute tee time again! ⛳️⏰
What notifications will I receive if my booking changes?
You’ll receive real-time notifications for any changes to your booking, including updates to your tee time, course availability, or cancellations. These alerts will be sent via push notifications and email, depending on your notification preferences. ...
How do I get reminders about my upcoming booking?
By default, all notifications are turned on for your convenience. If you haven’t received any reminders, simply go to your Profile Page, select Settings, then Push Notifications. From there, you can toggle and customize your reminder notifications to ...
Can I add an authorize user for my account?
Yes, you can add one (1) authorized user to your account directly through the app. If you need any assistance, feel free to contact our concierge support team via call or live chat from 7 AM to 4 PM MST. We’re here to help! ⛳️?
How do I disconnect Google Calendar from the app if I no longer want to sync?
To disconnect, simply go to Calendar Sync settings and click Disconnect next to the email you wish to remove. Your preferences, your control! ⛳️?
Will changes to my bookings automatically update in Google Calendar?
Yes! Any changes to your bookings will automatically update in Google Calendar, keeping your schedule perfectly in sync. No need to worry about updates—your calendar will always reflect the latest details! ⛳️?
Can I set automatic reminders in Google Calendar for upcoming tee times?
Absolutely! Once your booking is synced with Google Calendar, reminders will automatically be generated based on your default notification settings. For more control, you can also customize your reminders in Settings under Push Notifications. Stay on ...
How do I sync my golf bookings with Google Calendar?
Simply go to your profile page, select Settings, then choose Calendar Sync. Click Connect next to Google Calendar, and select your email. For a seamless scheduling experience, you can also connect your Outlook and iCalendar. Effortless syncing for a ...
How do I track my booking history?
You can easily view your booking history in your notifications or by visiting the "My Tee Time Reservation History" section on your profile page. Stay on top of your bookings with ease! ⛳️?
How do I update my profile details in the app?
Simply click the profile icon, then select your profile name. Under the "Personal Details" tab, hit "Edit" to update your information. Your profile, your way! ✨?
What happens if the golf course closes due to weather?
If the golf course closes due to weather, they may offer a reschedule, refund, or rain check depending on their policy. Please check with the course directly for details.
What is the cancellation policy?
Cancellation policies vary by golf course. To cancel your booking, please contact the golf course directly. We recommend reviewing their specific cancellation terms for the most accurate information. ⛳️
How do I recover my account if I forget my password?
Forgot Your Password? No Worries — We've Got You. Just tap “Forgot Password” on the login screen, and we’ll send a secure reset link straight to your registered email. Follow the link, set a new password, and you’ll be back in the game in no time. ...